From ‘Hi’ to ‘Reply’ - Communication Skills at Work

Clear and effective communication is key for any successful collaboration and is especially essential for every workplace. To best work as a team, manage projects, and complete crucial tasks, expert communication is necessary. To bolster communication skills, this presentation will cover how to craft professional messages; identifying important contexts that inform professional communication; share strategies for providing positive and negative feedback; explore honing listening skills; review strategies for fostering workplace relationships; and more. Through both tutorial and interactive learning, this presentation’s goal is to equip participants with a greater awareness of appropriate communication competences.

Presented by Bronte Billings of Lakeland Community College and Kent State University

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